In achieving and entrenching its integrated approach to sustainability, Nedbank Group takes a highly collaborative approach, ensuring maximum interaction with, and input by, all its stakeholders. Our primary stakeholders are outlined in our vision.
For Nedbank Group, stakeholder engagement involves far more than merely communicating to our various stakeholder groups. We regard all our stakeholders as partners with our organisation and make every effort to use the engagement we have with them to provide full disclosure, deepen our relationships, influence attitudes and behaviours – particularly around sustainability, and afford them opportunities to provide us with valuable input and feedback that will help us to grow and strengthen our business.
The Nedbank Group Executive Committee holds overall responsibility for the group's stakeholders, however, the various business units and divisions of the organisation are empowered to maintain inclusive, mutually beneficial relationships with their stakeholders and to be proactive in engaging with them in a transparent and ongoing manner.
The following tables provide an overview of Nedbank Group's stakeholder engagements for 2012, highlights the key matters for attention identified by the various stakeholder groups, and offers a brief explanation of Nedbank Group's response:
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