| ECONOMIC | % change 2010 – 2011 |
2011 | 2010 | 2009 | |
| Headline earnings | Rm | 26,2 | 6 184 | 4 900 | 4 277 |
| Income attributable to shareholders | Rm | 28,7 | 6 190 | 4 811 | 4 826 |
| Diluted earnings per share: | |||||
| – Headline | cents | 25,4 | 1 340 | 1 069 | 983 |
| – Basic | cents | 27,7 | 1 341 | 1 050 | 1 109 |
| Dividend declared per share | cents | 26,0 | 605 | 480 | 440 |
| Dividend cover | times | 2,26 | 2,30 | 2,30 | |
| Net asset value | Rm | 10,2 | 52 685 | 47 814 | 44 984 |
| Tangible net asset value per share | cents | 10,8 | 9 044 | 8 160 | 7 398 |
| Net interest income (NII) to average interest-earning | |||||
| banking assets | % | 3,46 | 3,35 | 3,39 | |
| Credit loss ratio – banking advances | % | 1,14 | 1,36 | 1,52 | |
| Non-interest revenue (NIR) to total income | % | 46,1 | 44,3 | 42,2 | |
| NIR to total operating expenses | % | 81,5 | 79,6 | 78,8 | |
| Efficiency ratio | % | 56,6 | 55,7 | 53,5 | |
| Group capital adequacy ratios: | |||||
| – Core Tier 1 | % | 11,0 | 10,1 | 9,9 | |
| – Tier 1 | % | 12,6 | 11,7 | 11,5 | |
| – Total | % | 15,3 | 15,0 | 14,9 | |
| Average interest-earning banking assets | Rm | 5,1 | 521 149 | 495 930 | 481 378 |
| Total assets under administration | Rm | 6,9 | 760 358 | 711 288 | 657 907 |
| Total assets | Rm | 6,5 | 648 127 | 608 718 | 570 703 |
| Assets under management | Rm | 9,4 | 112 231 | 102 570 | 87 204 |
| Return on total assets | % | 0,99 | 0,82 | 0,76 | |
| Return on ordinary shareholders’ equity (ROE) | |||||
| (excluding goodwill) | % | 15,3 | 13,4 | 13,4 | |
| ROE | % | 13,6 | 11,8 | 11,8 | |
| Preprovisioning operating profit | Rm | 10,1 | 13 709 | 12 454 | 12 143 |
| Economic (loss)/profit | Rm | >100 | 924 | (289) | 57 |
| Life assurance embedded value | Rm | 47,6 | 1 522 | 1 031 | 795 |
| Life assurance value of new business | Rm | 38,6 | 409 | 295 | 187 |
| Headline earnings reconciliation | |||||
| Profit attributable to equity holders of the parent | Rm | 6 190 | 4 811 | 4 826 | |
| Non-headline earnings items | Rm | 6 | (89) | 549 | |
| Non-trading and capital items | Rm | (14) | (91) | 624 | |
| Taxation on non-trading and capital items | Rm | 20 | 2 | (75) | |
| Headline earnings | Rm | 6 184 | 4 900 | 4 277 | |
| ENVIRONMENTAL | |||||
| Carbon footprint per fulltime employee | tCO2e1 | (6,1) | 7,74 | 8,25 | 8,77 |
| Offset through carbon emission reduction projects allowing | |||||
| buffer | tCO2e1 | 240 000 | 220 000 | 220 000 | |
| Carbon status | tCO2e1 | neutral | neutral | neutral | |
| SOCIAL | |||||
| Socioeconomic development spend 2 | Rm | 11,2 | 89 | 80 | 73 |
| CULTURAL | |||||
| Headline earnings per employee | R000 | 21,9 | 217 | 178 | 158 |
| Barrett entropy | % | 11 | 13 | 13 |