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2004  Annual Report  
 
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Operational review

Group Support Services
 
 
 

picture: Derek Muller
Derek Muller (52)
Director:
Chief Executive's Office BCom, CA (SA)
19 years’ service

   

Chief Executive’s Office

Derek has held a number of executive positions in Nedcor, including Head of Corporate Banking, International Banking, and Retail Banking. He is Chairman of the Operating Board of the Banking Council of South Africa, and represents the banking industry on the Financial Sector Charter Council.

The Chief Executive’s (CE’s) Office oversees the Group Merger and Acquisitions Unit, which coordinates all corporate finance activity relating to the group’s own assets, and the group’s property, procurement and information technology investments.

The CE’s Office is also responsible for Group Procurement and the group’s property portfolio.

       
       

picture: Selby Baqwa
Selby Baqwa (53)
Director:
Enterprise Governance and Compliance
BIuris, LLB, MBA (De Mont Fort University, Leicester, UK)
2 years’ service

   

Enterprise Governance and Compliance

Selby Baqwa had over 20 years’ experience as both an attorney and an advocate prior to being appointed to the position of Public Protector of the Republic of South Africa in 1995. He joined Nedcor in 2002 to head up a new corporate governance function, and has recently assumed responsibility for compliance as well.

Enterprise Governance and Compliance is responsible for the management of regulatory and reputational risk and manages the Enterprise-wide Governance and Compliance Frameworks. Nedcor’s governance and compliance strategy, objectives and structures have been designed to ensure that the group complies with a myriad of codes and legislation, while at the same time moving beyond conformance to governance performance. More information on both compliance and governance is available in the Enterprise Governance and Compliance report .

       
       

picture: Mike Brown
Mike Brown (38)
Chief Financial Officer BCom, Dip Acc, CA (SA)
11 years’ service

   

Group Finance

Mike has been with the group for the past 11 years. After joining the NBS Treasury Department in 1993 he moved to NBS Corporate (later BoE Corporate) where he held the positions of General Manager: Specialised Finance and Deputy Managing Director before being appointed Managing Director in 1999. He was appointed an executive director of BoE Limited in October 2001 and appointed Managing Director: Property and Asset Finance following the merger. In June 2004 Mike was appointed Chief Financial Officer and an executive director of Nedcor.

Group Finance includes: Group Asset and Liability Management (ALM); Group Capital Management; Group Tax; Management and Financial Accounting, and Central Asset Control; Regulatory Reporting; Investor Relations; Budgeting and Risk-adjusted Performance Measurements; South African Reserve Bank liaison; Strategic Projects and Analysis, Support Services, and Business Solutions.

       
       

picture: Philip Wessels
Philip Wessels (46) Chief Risk Officer
CA (SA), BCom, CTA, Diploma in Advanced Banking Law,
SA Institute of Stockbrokers
10 years’ service

   

Group Risk

Philip was appointed as Chief Risk Officer after holding positions as Divisional Director in Nedbank Business Banking and Nedbank Corporate. He was Managing Director of BoE Securities and Chief Executive of BoE International, London, and Managing Director of BoE Bank: Business Banking between 1995 and 2003. Prior to that, he was a partner at Deloitte & Touche from 1989 to 1995.

Group Risk is responsible for managing and monitoring the key daily risks faced by the group, including credit, market and operational risks and is responsible for monitoring the trading risks of the various treasuries. Group Risk aims to improve group credit risk reporting and monitoring, and is responsible for implementing Basel II (refer to the Risk management report and Basel II update).

       
       

picutre: Nolitha Fakude
Nolitha Fakude (40)
Director:
Group Strategy and Corporate Affairs BA (Hons), Senior Executive Programme Certificate (Harvard/Wits Business School)
1 year’s service

   

Group Strategy and Corporate Affairs

Nolitha joined the group in January 2004 as Head of Business Transformation and in August 2004 was appointed Head of Group Strategy and Corporate Affairs.

Nolitha Fakude has been President of the Black Management Forum (BMF) since October 2003 and is the Non-executive Chairman of the BMF Board. Nolitha sits on various boards, including BMF Investment Company, Harmony Gold Mines and Woolworths Holdings, as well as WHEAT TRUST. She is also a member of the Council of Business Unity South Africa (BUSA).

The Group Strategy and Corporate Affairs cluster is responsible for Group Marketing and Communications, Group Strategy, the Nedcor Foundation and all corporate social investment activities, the Nedcor Economic Unit as well as Group Organisational Transformation, which is responsible for leading transformation and culture change across the group.

       
       

picture: Len de Villiers
Len de Villiers (49)
Director: Group Technology and Support Services
BA, SAIM, MAP (Harvard), Dipl EDP, GITI (Insead) (GTSS)
12 years’ service

   

Group Technology and support services

Len has 28 years’ experience in the IT industry, having begun his career in 1976 with IT general management positions at BP, Metro Cash & Carry and Gencor (Kanhym). He joined First National Bank as General Manager: IT Division in 1985, followed by three years as Managing Director of Microdata and an executive director at Datakor Limited. In 1993 he joined Nedcor as General Manager: IT Division and progressed to General Manager: Central and Branch Operations in 1996. Len was appointed Managing Director of Group Operations in 2003 and Managing Director of GTSS in August 2004.

A centralised technology unit was created with responsibility for all components of the group’s technology development and support. The functions that operate information technology (IT) systems, databases, technology infrastructure, software development and IT projects/ programme management needed to be centrally managed to provide economies of scale and facilitate a cohesive groupwide technology strategy. IT departments and functions in Property Finance Division, Treasury and Global Markets Division and Nedbank Retail Division were consolidated into GTSS in line with the Group Executive Committee’s decision to centralise all IT functions and services of the bank.

       
       

picture: Barry Hore
Barry Hore (44)
Director: Strategic Recovery and Turnaround Office BCom, AMP (Harvard)
22 years’ service

   

Strategic Recovery and Turnaround Office

Barry joined Nedcor in 1983 and spent the next eight years in the Corporate Division where he pioneered Nedbank Corporate’s Electronic Banking business. In 1991 he was appointed Head of the Information Technology (IT) Division, which was later combined with the Processing Division to form Technology and Operations (T&O). After heading Group Business Innovation, Barry was appointed Head of the Strategic Recovery and Turnaround Office in August 2004.

A Strategic Recovery and Turnaround Office and recovery plan blueprint were established to extract significant additional efficiencies that could still be achieved in Nedcor’s underlying business. All deliverables were tracked so that any variances or risks were immediately addressed and resolved. The Strategic Recovery Programme’s mandate was enhanced during 2004 to monitor, assure and provide assistance, where necessary, on all key group strategic initiatives.

 

       
       

picture: Derek Miuller
Derek Muller (52)
Acting Head: Group Human Resources BCom, CA (SA)
19 years’ service

   

Group Human Resources

The Group Human Resources Division is primarily involved in determining best practice, initiating change, managing risks and developing the human resources (HR) strategy across the group.

This is managed through the following specialist functions:
  • Specialised solutions, including employee relations, employee benefit funds administration, learning and development and learnerships.
  • Risk management, incorporating process management and compliance.
  • People analytics and systems, comprising an HR online web-based system, management information systems, people measurement, activity-based costing and finance.
  • Reward and HR strategy, covering remuneration services and benefits, recognition, performance management, employment branding and HR strategy.