Nedbank Group
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Sustainability is about ensuring financial prosperity and stability for our investors and staff, integrating social and environmental responsibility for our local communities and the countries in which we operate, and remaining relevant and accessible to our clients
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Nedbank has adopted the Global Reporting Initiative (GRI) sustainability guidelines on economic, environmental and social performance as a basis for the group’s sustainability reporting. The new G3 guidelines are being used for the first time, with a focus on core indicators and selected additional indicators. GRI Report Logo
   
 GRI  indicator     Topic     Description
 General performance indicators      
 1.1     The group’s vision, mission, purpose and strategy.
Statement from Chief Executive describing key issues.
    Progress made on objectives for 2006, strategic focus areas 2007 – 2009 report details.
Chief Executive’s statement.
             
 1.2     Description of key impacts, risks and opportunities.     Key challenges and opportunities for the finance sector.
 Organisational profile      
 2.1 – 2.10     Organisational profile.     Report details, about Nedbank Group,
            products, value-added statement,
            key sustainability indicators.
 Report parameters      
 3.1 – 3.4     Report profile.     Report details, sustainability in our African/international operations.
 3.5 – 3.11     Report scope and boundary.     Report details, verification statement.
 3.13     Assurance.     Verification statement.
 Governance, commitments and engagements      
 4.1 – 4.10     Governance.     Enterprise Governance and Compliance, report details.
 4.11 – 4.13     Commitments to external initiatives.     Report details.
             
 4.14 – 4.17     Stakeholder engagement.     Stakeholder engagement, the environment, report details.
 Economic performance indicators      
 EC1     Economic value generated and distributed, including revenues,employee compensation, operating costs, donations and othe rcommunity investments, retained earnings, and payments to capital providers and governments.     Key sustainability indicators, value-added statement, clients, annual report.
             
 EC 2     Financial implications and other risks and opportunities for the     Nedbank Group and climate change.
      organisation’s activities due to climate change.      
             
 EC3     Coverage of the organisation’s defined-benefit plan obligations.     Remuneration.
             
 EC4     Significant financial assistance received from government.     n/a
             
 EC5     Range of ratios of standard entry-level wage compared with local     Project Catalyst, HR highlights.
      minimum wage at significant locations of operation (additional).      
             
 EC6     Policy, practices and proportion of spending on locally based     Annual report, BEE procurement.
      suppliers at significant locations of operation.      
             
 EC7     Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.     Value-added statement, staff matters, African operations.
             
 EC8     Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.     Value-added statement, annual report.
FSC & BEE, Corporate Social Investment.
 Environmental performance indicators      
 EN1 – 25     Materials, energy consumption, water usage, biodiversity,emissions, effluents, and waste.     Environmental management.
United Nations Environment Programme.
 EN26 – 27     Products and services.     The environment, The Green Trust, Go Green.
 EN28     Compliance.     Environmental policy and management.
 EN30     Total environmental expenditures by type.     The environment – environmental expenditure.
 Social performance indicators      
 Labour practices      
 LA1     Total workforce by employment type, employment contract and region.     Staff statistics, Financial Sector Charter.
             
 LA2     Total number and rate of employee turnover by age group,     Staff statistics.
      gender and region.      
             
 LA4     Percentage of employees covered by collective-bargaining     Industrial relations.
      agreements.      
             
 LA5     Minimum notice period(s) regarding significant operational     Industrial relations.
      changes, including whether it is specified in collective-bargaining      
      agreements.      
             
 LA6     Percentage of total workforce represented in formal joint     Occupational health and safety.
      management-worker health and safety committees that help      
      monitor and advise on occupational health and safety      
      programmes (additional).      
             
 LA7     Rates of injury, occupational diseases, lost days and absenteeism ,and number of work-related fatalities by region.     Occupational health and safety, HIV/Aids.
             
 LA8     Education, training, counselling, prevention and risk-control     Employee wellbeing, HIV/Aids.
      programmes in place to assist workforce members and their      
      families or community members regarding serious diseases.      
             
 LA9     Health and safety topics covered in formal agreements with trade     HIV/Aids.
      unions (additional).      
             
 LA10     Average hours of training per year per employee by employee category.     Learnership and skills development.
             
 LA12     Percentage of employees receiving regular performance and careerdevelopment reviews (additional).     Career management, performance management.
             
 LA13     Composition of governance bodies and breakdown of employees     Staff statistics, employment equity.
      per category according to gender, age group, minority group      
      membership and other indicators of diversity.      
             
 LA14     Ratio of basic salary of men to women by employee category.     Project catalyst.
             
 Human rights      
 HR1     Percentage and total number of significant investment agreements     Report details, staff matters,
      that include human rights clauses or that have undergone human     Equator Principles.
      rights screening.      
             
 HR2     Percentage of significant suppliers and contractors that have     Procurement.
      undergone screening on human rights and actions taken.      
             
 HR4     Total number of incidents of discrimination and actions taken.     Industrial relations.
             
 HR5     Operations identified in which the right to exercise freedom of     n/a
      association and collective bargaining may be at significant risk,      
      and actions taken to support these rights.      
             
 HR6 – 7     Operations identified as having significant risk for incidents of     n/a
      child/labour forced or compulsory labour, and measures taken to      
      contribute to the elimination of child labour.      
             
 Society      
 SO1     Nature, scope and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting.     Corporate social investment, Financial Sector Charter, the environment, enterprise governance and compliance, report details, Chief Executive’s statement.
             
 SO2     Percentage and total number of business units analysed for risks related to corruption.     Money-laundering control, fraud and zero tolerance, ethics.
             
 SO3     Percentage of employees trained in organisation’s anticorruption policies and procedures.     Money-laundering control, fraud and zero tolerance.
             
 SO4     Actions taken in response to incidents of corruption.     Fraud and zero tolerance.
             
 SO5     Public policy positions and participation in public policy development     Political contributions and lobbying,
      and lobbying.     Code of Banking Practice.
             
 SO6     Total value of financial and in-kind contributions to political parties,     Political contributions and lobbying.
      politicians, and related institutions by country.      
             
 SO8     Monetary value of significant fines and total number of     n/a
      non-monetary sanctions for non-compliance with laws and regulations.      
             
 Product responsibility      
 PR1     Life cycle stages in which health and safety impacts of products     Clients.
      and services are assessed for improvement, and percentage of      
      significant products and services categories subject to such procedures.      
             
 PR3     Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.     FAIS, responsible lending, responsible product and information labelling.
             
 PR5     Practices related to client satisfaction, including results of surveys     Client care.
      measuring client satisfaction (additional).      
             
 PR6     Programmes for adherence to laws, standards and voluntary codes     Brand management.
      related to marketing communications, including advertising,      
      promotion and sponsorship.      
             
 PR9     Monetary value of significant fines for non-compliance with laws     n/a
      and regulations concerning the provision and use of products and services.