GLOBAL REPORTING INITIATIVE
FINANCIAL SERVICES SECTOR SUPPLEMENT

GRI FSSS* TOPIC
PAGE
 DESCRIPTION
FS1 Description of policies with specific environmental and social components applied to business lines 66  
  		Operational reviews: Nedbank Capital – Responsible-lending commitment    ensures sustainable success for all.
Sustainability development performance:
95,103,105   • Environmental sustainability.
120   • Social sustainability.
136   • Cultural sustainability.
146   Risk and balance sheet management review
196   Enterprise governance and compliance
FS2 Description of procedures for assessing and screening environmental and social risks in business lines 66  
 Operational reviews: Nedbank Capital – Responsible-lending commitment ensures sustainable success for all.
Sustainability development performance:
95   • Environmental sustainability.
120   • Social sustainability.
136   • Cultural sustainability.
146   Risk and balance sheet management review
196   Enterprise governance and compliance
FS3 Description of processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions   Sustainability development performance:
96  
 • Stakeholder engagement.
103   • Social and environmental risk management
113   • Leading through collaboration.
116   • Greening the group’s supply chain.
117   • Facilitating sustainability through    products and services.
133   • Preferential procurement.
FS4 Description of processes for improving staff competency to implement the environmental and social policies and procedures as applied to business lines Sustainability development performance:
111   • Staff communication, training and    engagement.
112   • Training and related policy    acknowledgements.
  Risk and balance sheet management review:
177   Money-laundering, terrorist-financing and sanctions risk management, and fraud risk management.
  Enterprise governance and compliance:
200   • Ethics case study.
FS5 Interactions with clients/investors/business
partners regarding environmental and social risk and opportunities		 Sustainability development performance:
96   • Stakeholder engagement.
113   • Leading through collaboration.
126   • Consumer and sustainability education.
FS6 Percentage of the portfolio for business lines by specific region, size and sector 3   Performance highlights
23   Company structures
24   Business profile
29   Operational footprint
  Nedbank Group Limited seven-year financial, environmental, social and cultural review – statistics and ratios
FS7 Monetary value of products and services designed to deliver a specific social benefit
for each business		 2010 Black Economic Empowerment (BEE) Report
  Sustainability development performance:
  • Environmental sustainability
104   – Driving carbon reduction.
117   – Facilitating sustainability through    products and services.
  – Nedbank Affinity Programmereview for    2010.
  • Social sustainability
130   – Beyond compliance.
FS8 Monetary value of products and services
designed to deliver a specific environmental benefit for each business line, broken down by purpose		 Sustainability development performance:
  • Environmental sustainability
104   – Driving carbon reduction – carbon    credits for integrated sustainability.
117   – Facilitating sustainability through    products and services.
113   – Leading through collaboration
  – The Green Trust.
FS9 Coverage and frequency of audits to assess implementation of environmental
and social policies and risk assessment
procedures		 210   Independent assurance statement to the directors and management of
Nedbank Group Limited.
Group Internal Audit: 2010 Sustainability review – report issued to management.
FS10 Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental and social issues
23  
29  
 Company structures
Operational footprint
FS11 Percentage of assets subject to positive and negative environmental and social screening Sustainability development performance:
103   • Social and environmental risk    management.
108   • Carbon footprint measurement.
116   • Greening the group’s supply chain.
133   • Preferential procurement.
FS12 Voting policies applied to environmental
and social issues for shares over which the reporting organisation holds the right to
vote shares or advises on voting		 Not   applicable.   No organisations over which Nedbank holds the right to vote shares or
advises on voting.
FS13 Access points in the low‑populated or economically disadvantaged areas by type   Operational reviews:
77   Nedbank Retail – delivering banking benefits through innovation and partnerships.
  Sustainability development performance:
  • Social sustainability
130   – Beyond compliance.
  2010 BEE Report
FS14 Initiatives to improve access to financial services for disadvantaged people Sustainability development performance:
113   • Leading through collaboration –    external engagements and    environmental sustainability    initiatives.
117   • Facilitating sustainability through    products and services.
  • Social sustainability
130   – Beyond compliance.
  2010 BEE Report
FS15 Policies for the fair design and the sale of
financial products and services.		 Risk and balance sheet management review:
177   • Compliance and regulatory risk.
177   • Money-laundering, terrorist-   financing and sanctions risk    management.
178   • Information and technology risk.
178   • People risk.
176   • Financial crime.
  Enterprise governance and compliance:
202   • Ethics case study.
FS16 Initiatives to enhance financial literacy by
type of beneficiary		 Sustainability Development Performance:
  • Social sustainability
126   – Consumer and sustainability    education.
  2010 BEE Report
• Social and environmental risk    management.

* Global Reporting Initiative Financial Services Sector Supplement.


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