STAFF: 'A GREAT PLACE TO WORK', 'CREATE A COMMUNITY OF LEADERS' AND 'LIVING OUR VALUES.'
Continue to reduce limiting values and increase current to ideal culture matches.
Further staff satisfaction.
Manage and retain our talent in a competitive market.
Develop and grow our people.
Build our leadership and management capabilities.
Further improve human resources (HR) effectiveness and service delivery.
Transform our workforce to start to align to the demographics of the South African economically active population.
CLIENTS: 'A GREAT PLACE TO BANK.'
Grow the Retail franchise; become the leader in business banking and maintain our top-three positioning in wholesale banking.
Grow primary client status and transactional income streams.
Further improve service levels to worldclass standards.
Manage for value (selective profitable growth) and increase economic profit in all businesses
Achieve selective advances growth.
Selectively expand into Africa and leverage the Ecobank alliance.
Continue building the Nedbank brand as a bank for all South Africans.
COMMUNITIES: 'HIGHLY INVOLVED IN THE COMMUNITY AND ENVIRONMENT.'
Continue to lead as a corporate citizen in our efforts to ensure we are a green and caring bank, thereby building a sustainable business that is relevant in South Africa.
Deliver on our transformation targets and become a truly South African bank.
SHAREHOLDERS: 'A GREAT PLACE TO INVEST.'
Manage the bank conservatively, but profitably through the economic downturn
Continue focus on liability growth and our strong depositor franchise.
Focus on high-quality, appropriately priced loans.
Grow the group’s transactional banking franchise, both wholesale and retail.
Cross-sell into our existing client base.
Remain agile and alert to opportunities in the current environment.
Exercise vigilance and focus on proactively managing capital and liquidity.
Price appropriately for risk and the increased cost of funding.
Enhance productivity and efficiency, execution and continue smart cost management.
REGULATORS: 'WORLDCLASS AT MANAGING RISK.'
Exercise vigilance and focus on proactively managing capital and liquidity.
Price appropriately for risk and the increased cost of funding.
Continually monitor and refine credit and risk parameters as appropriate.
Further embed and leverage worldclass risk practices.